Riviera Travel's Cookie Policy

Use of cookies

To make full use of the personalised features of our website, your computer, tablet, or mobile phone needs to accept Cookies, as we can only provide you with certain personalised features of our website by using Cookies.

We use cookies for the following reasons:

(i) To estimate our audience size and patterns;

(ii) To ensure that you are not asked to register twice; and

(iii) To track navigation around our website in order to improve its usability.

Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet, or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

“Session cookies” keep track of you while you navigate our website and will be deleted from your computer when you close your browser. “Persistent cookies” enable our website to recognise you when you visit, and they remain stored on your computer until deleted, or until they reach a specified expiry date. We use both “session” and “persistent” cookies on our website. Find out more about cookies here: https://www.aboutcookies.org/

We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of our website. Find out more here: http://www.google.co.uk/intl/en/policies/privacy/. You will have to select “Analytics Cookies” from our Cookie Settings Pop-up.

Cookies do not store sensitive information (for example, your name, address, or payment details); they simply hold the 'key' which, once you have logged in to a Website, is associated with this information. However, if you prefer to restrict, block, or delete Cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's manual) to learn how to change your Cookie preferences. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies can have a negative impact upon the usability of many websites, including our website.

Third Party cookies

When you visit Riviera Travel’s website you may encounter some Cookies that are not related to our website or company. If you go on to a web page that contains embedded content, for example from YouTube or Google Maps, you may be sent Cookies from these websites. If you 'share' our website content with friends through social networks – such as Facebook and Twitter - you may be sent Cookies from these websites. As we have no control over these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them. You will have to select “You Tube/Video/Google Maps Cookies" from our Cookie Settings Pop-up.

To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please see the Network Advertising Initiative website. Find out more here: https://thenai.org/.

Riviera Travel’s Cookies

Here is a list of the main Cookies used by Riviera Travel’s website, and what they are used for. Riviera Travel acknowledges that not all purposes, third-parties, categories, and durations have been identified. Should you wish to gather more information, please contact [email protected]

Name of Cookie	Purpose and Third-Party Providers	Category and Duration
sessionID	Preserves the visitor's session state across page requests.	Necessary Session
cf_chl_probe_#		Necessary Persistent
test_cookie	Used to check if the user's browser supports cookies.	Necessary 1 day
_cfuvid	This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.	Necessary Session
1.gif	Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.	Necessary Session
JSESSIONID	Preserves users states across page requests.	Necessary Session
__adal_root_domain_test_#		Necessary Session
__adal_root_domain_test_#		Necessary 1 year
CookieConsent	Stores the user's cookie consent state for the current domain	Necessary 1 year
SESS#	Preserves users states across page requests.	Necessary 30 days
SSESS#		Necessary 23 days
cf_chl_1	This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.	Necessary 1 day
cf_chl_rc_i	This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.	Necessary 1 day
VISITOR_PRIVACY_METADATA	Stores the user's cookie consent state for the current domain	Necessary 180 days
CONSENT	Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.	Necessary 2 years
__lc_cid	Necessary for the functionality of the website's chat-box function. accounts.livechatinc.com	Preferences 400 days
__lc_cst	Necessary for the functionality of the website's chat-box function. accounts.livechatinc.com	Preferences 400 days
__oauth_redirect_detector	Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. accounts.livechatinc.com	Preferences 1 day
_livechat_has_visited	Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. cdn.livechatinc.com	Preferences Persistent
#:state	Necessary for the functionality of the website's chat-box function. cdn.livechatinc.com	Preferences Persistent
@@lc_auth_token:480a400d-b40f-49b7-a0a1-1653cc298198	cdn.livechatinc.com	Preferences Persistent
@@lc_ids	Necessary for the functionality of the website's chat-box function. cdn.livechatinc.com	Preferences Persistent
side_storage_480a400d-b40f-49b7-a0a1-1653cc298198	cdn.livechatinc.com	Preferences Persistent
_hjTLDTest	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	Statistics Session
_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Statistics 1 day
ABTastyDomainTest	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.	Statistics Session
_ga_#	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	Statistics 2 years
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Statistics 2 years
collect	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. google-analytics.com	Statistics Session
hjViewportId	Saves the user's screen size in order to adjust the size of images on the website. hotjar.com	Statistics Session
hjActiveViewportIds	This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. hotjar.com	Statistics Persistent
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Statistics 2 years
_ga_#	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	Statistics 2 years
ABTastyDomainTest	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.	Statistics Session
ABTasty	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.	Statistics 13 months
ABTastySession	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.	Statistics 1 day
vuid	Collects data on the user's visits to the website, such as which pages have been read. vimeo.com	Statistics 2 years
__cf_bm	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. vimeo.com	Statistics 1 day
td	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. www.googletagmanager.com	Statistics Session
_uetsid	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. bing.com	Marketing Persistent
_uetsid_exp	Contains the expiry-date for the cookie with corresponding name. bing.com	Marketing Persistent
_uetvid	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. bing.com	Marketing Persistent
_uetvid_exp	Contains the expiry-date for the cookie with corresponding name. bing.com	Marketing Persistent
MUID	Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. bing.com	Marketing 1 year
MSPTC	This cookie registers data on the visitor. The information is used to optimize advertisement relevance. bing.com	Marketing 1 year
tracking/track/v3/p	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. c0.adalyser.com	Marketing Session
adal_out_queue_adalyserTracker_get	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. c0.adalyser.com	Marketing Persistent
_uetvid	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.	Marketing Session
_uetsid	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.	Marketing 1 day
__adal_root_domain_test_#		Marketing Session
_gcl_au	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	Marketing 3 months
lastExternalReferrer	Detects how the user reached the website by registering their last URL-address. connect.facebook.net	Marketing Persistent
lastExternalReferrerTime	Detects how the user reached the website by registering their last URL-address. connect.facebook.net	Marketing Persistent
APC	Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. doubleclick.net	Marketing 180 days
IDE	doubleclick.net	Marketing 1 year
receive-cookie-deprecation	doubleclick.net	Marketing 180 days
pagead/landing	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. doubleclick.net	Marketing Session
ads/ga-audiences	google.com	Marketing Session
pagead/1p-user-list/#	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. google.com	Marketing Session
pagead/landing	Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. googlesyndication.com	Marketing Session
ddm/activity/src=81671179;dc_p	googlesyndication.com	Marketing Session
ddm/activity/src=9706859;dc_p	googlesyndication.com	Marketing Session
ddm/activity/src=9706859;dc_p	googlesyndication.com	Marketing Session
ddm/activity/src=8167179;dc_p	googlesyndication.com	Marketing Session
ictf_dcm_gid	ict.infinity-tracking.net	Statistics Persistent
ictf_master	This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. ict.infinity-tracking.net	Statistics Persistent
ictf_il1316	ict.infinity-tracking.net	Statistics Persistent
ictf_in1316	ict.infinity-tracking.net	Statistics Persistent
feefoUserId	Used in context with SEO and conversion optimization. Gathers any user reports or behavioral data into reports for the website operator. This service is provided by a third-party analysis-service. register.feefo.com	Statistics Persistent
_gcl_au	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	Marketing 3 months
__adal_ses	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.	Marketing 1 day
__adal_id	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.	Marketing 2 years
__adal_ca	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.	Marketing 180 days
__adal_cw	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.	Marketing 40 days
_uetsid	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.	Marketing 1 day
_uetvid	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.	Marketing 1 year
_fbp	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Marketing 3 months
ABTastyUA	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. try.abtasty.com	Marketing Session
testinfinitycookie	This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.	Marketing Session
ictf_dcm_gid		Statistics Session
ictf_master		Statistics Session
ictf_il1316		Statistics Session
ictf_in1316		Statistics Session
ytidb::LAST_RESULT_ENTRY_KEY	Used to track user’s interaction with embedded content. youtube.com	Marketing Persistent
yt.innertube::nextId	Registers a unique ID to keep statistics of what videos from YouTube the user has seen. youtube.com	Marketing Persistent
yt-remote-device-id	Stores the user's video player preferences using embedded YouTube video. youtube.com	Marketing Persistent
yt-remote-cast-installed	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Session
yt-remote-cast-available	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Session
yt-remote-session-app	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Session
yt-remote-session-name	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Session
yt-remote-fast-check-period	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Session
yt-remote-connected-devices	Stores the user's video player preferences using embedded YouTube video youtube.com	Marketing Persistent
YtIdbMeta#databases	Used to track user’s interaction with embedded content. youtube.com	Marketing Persistent
LogsDatabaseV2:V#\|\|LogsRequestsStore	youtube.com	Marketing Persistent
yt.innertube::requests	Registers a unique ID to keep statistics of what videos from YouTube the user has seen. youtube.com	Marketing Persistent
TESTCOOKIESENABLED	Used to track user’s interaction with embedded content. youtube.com	Marketing 1 day
nextId	Used to track user’s interaction with embedded content. youtube.com	Marketing Session
requests	Used to track user’s interaction with embedded content. youtube.com	Marketing Session
remote_sid	Necessary for the implementation and functionality of YouTube video-content on the website. youtube.com	Necessary Session
LAST_RESULT_ENTRY_KEY	Used to track user’s interaction with embedded content. youtube.com	Marketing Session
YSC	Registers a unique ID to keep statistics of what videos from YouTube the user has seen. youtube.com	Marketing Session
VISITOR_INFO1_LIVE	Tries to estimate the users' bandwidth on pages with integrated YouTube videos. youtube.com	Marketing 180 days
ABTUDC_GA4_TS	try.abtasty.com	Statistics Session
setOrientation		Statistics Session
PDPViews		Statistics Session
testinfinitylocalstorage	ict.infinity-tracking.net	Statistics Persistent
track.php	lantern.roeye.com	Marketing Session
lantern		Marketing 30 days
AwinChannelCookie		Statistics Session
Riviera_Travel_lantern	roeye.com	Marketing 6 months
ABTastySessionHitHistory	try.abtasty.com	Statistics Session

Managing cookies

To make full use of the Riviera Travel website requires the use of cookies to be enabled. Should you wish to disable cookies however, you can use your browser settings to accept or reject new cookies and to delete existing ones. You can also set your browser to notify you each time new cookies are placed on your computer or other devices.

Detailed information about managing cookies can be found on the All About Cookies and Your Online Choices websites.

How to check if cookies are enabled on:

IOS Safari

Tap on the 'Settings' application from your home screen.
Find and tap on the 'Safari' menu item.
Under the 'Privacy & Security' section tap on the 'Block cookies' menu item.
Select any option other than 'Always block'.

Android internet browsers

Tap on the 'Settings' application from your home screen or under 'Apps'.
Under the 'Device' section tap on the 'Applications' menu item.
Find and tap the 'Internet' menu item.
Find and tap the 'Privacy' menu item. Enable 'Accept cookies'.

All other browsers

Please consult your online Help files.

Last updated: February 2024