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Explore our FAQs

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General FAQs

Here you'll find all of the frequently asked surrounding our tours, cruises and holidays questions and their answers.

Read our General FAQs

Passengers with Reduced Mobility FAQs

Mobility is an important factor when choosing the right holiday for you. Find out all you need to know for passengers with reduced mobility, from accommodation and air travel to guided tours and river cruises.

Read our Mobility FAQs

Travel Advice FAQs

Discover our Travel Advice, including information and useful links on Health and Medication information.

Read our Travel Advice FAQs
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Eurostar & Connecting Rail FAQs

Discover more about travel by Eurostar and connecting rail.

Read more here
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European River Cruise Assurance FAQs

Our River Cruise Assurance explains what we do to keep your holiday going and the compensation we pay if we are unable to do so if river conditions, industrial actions, mechanical faults, or other factors impact your cruise.

Read our River Cruise Assurance FAQs

Holiday FAQs

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Yacht Cruise FAQs

Find the answers to some of our most frequently asked questions on Yacht Cruises here!

Read yacht cruise FAQs
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Solo Travellers FAQs

Find the answers to some of our most frequently asked questions for those looking to travel solo with Riviera.

Read our Solo Travellers FAQs

General & booking enquiries

To book or find out more about a holiday with Riviera Travel, please speak to our friendly team of experts.

Group booking enquiries

To book a holiday for eight or more, please speak to a member of our team about specialist bookings.

The Groups team is available Monday to Friday, 9am - 5pm

Customer service

To discuss an existing holiday or make any changes to your booking, please contact our friendly customer service team.

Travel agents

If you are a travel agent and wish to talk to our dedicated agency sales team, please email us.

Our address

Riviera Travel
328 Wetmore Road
Burton-on-Trent
Staffordshire
DE14 1SP
United Kingdom

Press and PR enquiries

If you are a journalist or blogger and have a press enquiry, please contact our PR team.